Sales
Is our site secure?
Yes, our store is a Yahoo Store using Verisign SSL encryption and credit cards are processed using Verisign Payment Services. You can place
orders over the Internet with confidence knowing your info is secure and private.
What types of payment do we accept?
American Express, Visa, Mastercard and Discover. Personal and Business checks are accepted, but will delay shipping.
How quickly will my order be processed?
As soon as we receive your inquiry or order, will begin processing your request. If you have requested pricing for items not shown on our web site,
you can expect to receive an estimate the same or next business day. If you have placed an order, please allow approximately 2-7 days for
delivery. If you require a RUSH delivery, please let us know. In most cases, we will be able to accommodate your request.
How will my order be shipped?
Unless otherwise specified, orders will be shipped UPS Ground or Federal Express Saver. Large shipments may require common carrier.
How does BarnDoor Lighting handle Shipping Damage?
If there is visible damage to the packaging when your order is delivered, do not accept the package. Contact BarnDoor Lighting, and we will
notify the manufacturer and arrange a new delivery. If upon opening the package, there is concealed damage, contact the shipping carrier to
process a claim, and contact BarnDoor Lighting.
If an item I ordered does not fit my needs, can it be returned?
Yes, you can return it to BarnDoor Lighting within 15 days for a refund. However, returns must be shipped freight pre-paid, insured and may
be subject to a 15% manufacturers’ restocking fee. Item must be in "new, re-sellable" condition with all original packaging.
Is our site secure?
Yes, our store is a Yahoo Store using Verisign SSL encryption and credit cards are processed using Verisign Payment Services. You can place
orders over the Internet with confidence knowing your info is secure and private.
What types of payment do we accept?
American Express, Visa, Mastercard and Discover. Personal and Business checks are accepted, but will delay shipping.
How quickly will my order be processed?
As soon as we receive your inquiry or order, will begin processing your request. If you have requested pricing for items not shown on our web site,
you can expect to receive an estimate the same or next business day. If you have placed an order, please allow approximately 2-7 days for
delivery. If you require a RUSH delivery, please let us know. In most cases, we will be able to accommodate your request.
How will my order be shipped?
Unless otherwise specified, orders will be shipped UPS Ground or Federal Express Saver. Large shipments may require common carrier.
How does BarnDoor Lighting handle Shipping Damage?
If there is visible damage to the packaging when your order is delivered, do not accept the package. Contact BarnDoor Lighting, and we will
notify the manufacturer and arrange a new delivery. If upon opening the package, there is concealed damage, contact the shipping carrier to
process a claim, and contact BarnDoor Lighting.
If an item I ordered does not fit my needs, can it be returned?
Yes, you can return it to BarnDoor Lighting within 15 days for a refund. However, returns must be shipped freight pre-paid, insured and may
be subject to a 15% manufacturers’ restocking fee. Item must be in "new, re-sellable" condition with all original packaging.
| BarnDoor Lighting Outfitters 2155 State St Hamden, CT 06517 1-888-BRN-DOOR |
| Sales FAQ's |
| BarnDoor Lighting Outfitters 2155 State St Hamden, CT 06517 1-888-BRN-DOOR |
